AI Solution Secures HR Data and Streamlines Operations for Manpower Provider


Client

A manpower services provider company that specializes in offering skilled labour solutions and workforce management for various industries

Industry

Manpower Services

Software

Cloud Document Management Solution



Challenges


Our client, a mid-sized manpower services provider, faced critical challenges with their outdated in-house file storage system, used to manage and store employees' personal HR files and documents. The legacy system lacked robust security measures, leaving the company vulnerable to data breaches, unauthorized access, and potential ransomware attacks. These risks posed a significant threat to the security, confidentiality, and integrity of sensitive HR data, which is critical for the organization’s operations and employee trust.

Additionally, the inefficiency of the system made it difficult to ensure compliance with evolving data protection standards and regulations. The company struggled to maintain audit readiness and meet legal requirements for managing employee data securely. They needed a scalable and modern solution to mitigate these risks, enhance data security, and streamline the storage and retrieval of HR files. A reliable system was essential to safeguard sensitive information while fostering confidence among employees and stakeholders.




Solution


To address these challenges, we implemented an AI-powered Document Management System (DMS) that provided secure file storage, centralized document access, and robust encryption. The solution included advanced data protection features such as access controls, ransomware prevention, and regular backups. This modernized system ensured compliance with security regulations, protected the company's HR data from unauthorized access and cyber threats, and provided a reliable, scalable solution for secure document management.

In addition, we introduced our e-form functionality to replace the outdated hard copy manual form processes, such as job application and interview forms. This transition to digital forms streamlined data collection and improved accuracy. The system’s workflow automation further enhanced efficiency by notifying clients when a candidate was identified for hire, ensuring timely actions and eliminating manual follow-ups. At the end of the process, all candidate and client information was securely archived and stored, ensuring compliance with data protection standards while improving overall operational efficiency.

The implementation of our AI-powered DMS significantly enhanced the client's data security by reducing the risk of breaches and unauthorized access. It also improved operational efficiency by streamlining HR processes, saving time, and reducing administrative overhead. The system’s robust compliance features ensured easy adherence to regulatory requirements, while employees benefited from the self-service portal, enjoying easy access and management of their documents, leading to higher overall user satisfaction.


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