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Case Study
MALAYSIA’S LEADING FOOD MANUFACTURING

Enhancing Operational Efficiency for a Malaysian Food Manufacturer with Intelligent Process Automation

In this case study, we explore how a prominent Malaysian food manufacturing company partnered with Quantic Solutions to tackle operational challenges through intelligent automation. Faced with inefficiencies in their production processes and frequent equipment downtime, the company sought a comprehensive solution to streamline their workflows, improve data accuracy, and reduce manual interventions.

Heatmap for Banking processes

Automation potential

HIGH

Automation potential

MEDIUM

RISK & COMPLIANCE LIFE INSURANCE OPERATIONS CONTACT CENTER SALES & LOAN PROCESS
KYC &. AML From rule based to learning AI Setting up a life saving from web Account statements Classifying customer messages by utilizing AI Making changes to a loan pay back schedule
Real time analytics with RPA Early withdrawal Serving death estate Emnhancing after sales processes Online loan application
BAFIA and contract update & archiving Closing a Pension Savings account Blocking a card Updating customer address Mortgage loan pre handling
LOG data for audit trail Make a montly saving to a Pensiion Savings account Family onboarding Customer transfers between branch offices Pre handling of fast credit applications
Sanction Screening Month end recurring accruals Closing an account Real time analytics with RPA
Support PDPA compliance with RPA Real time analytics with RPA CSAS feedback loop

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