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Heatmap for Insurance processes

Automation potential

HIGH

Automation potential

MEDIUM

CENTRAL GOVERNMENT
Safety & Defence Education & Culture
Health & Social Care Finance & Tax
Pension & Benefits Justice & Control
LOCAL GOVERNMENT & NON-GOVERNMENTAL
Health & Social Care Education & Culture
Infrastructure & Environment Safety & Rescue
Growth Services Nonprofits
VALUE STREAMS
Customer Service Case, Record & Document Management Finance HR IT Sourcing Risk, Quality & Audit

Process examples

FINANCIAL MANAGEMENT & AUDIT TRAIL

Invoice processing automation has been widely implemented including invoice revision and approval.

RECONCILIATION AND REPORTING

Reconciliation processes usually have high volatility and demand more resources during peak periods.

HUMAN RESOURCES

Auromation in HR can range from employee onboarding and imbursements to payroll processes and vacation.

DATA MIGRATIONS

IT departments usually have scarce resources and a lot of manual processes involving several different legacy systems.

FORM PROCESSING

Municipal government services use web portals and emails that residents can access to complete forms.

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