Chatbot solves regular queries autonomously and assists agents, improving productivity by 70%.
Chatbot may triage queries 24/7 as the business expands. No extra agents are needed, saving up to 50%.
Chatbot smart self-service, proactive push messaging, and real-time intent assistance boost conversions by 20%.
Needs, purchase intent direction
Quick reaction, problem-solving
Automatic proactive interaction
Instead of following rules, use NLP to interpret and answer random queries.
Offer self-service problem inquiries, business processing, and other connection entries.
Without coding, our click-to-build workflow designer lets you construct rich, personalized bot interactions.
Customizable data reports on independent reception and CSAT.
Chatbot is pre-trained on frequent concerns, and prior interactions suggest which topics need.
Automate bot-to-human handoffs by using keywords, emotions, etc. to identify agent-needed inquiries.
Help teams manage agent-bot exchanges in real time with a conversation-focused interface.
Send photographs, videos, and emoticons to communicate your narrative and inspire action.